Chieng Cueva C, Pinedo Reynoso J. Designing an integrated chatbot for the sales department: enhancing the user experience using the design thinking methodology, Peru. Rev. cient. cienc. soc. [Internet]. 2025 Nov. 15 [cited 2026 Nov. 8];7:01-20. Available from: http://www.upacifico.edu.py:8040/index.php/PublicacionesUP_Sociales/article/view/836